Have you ever wondered what happens when your Hexing prepaid water meter and its handheld unit finally “meet” each other?
Think of them as two people at a party. They can’t chat until they’ve been properly introduced. Once they know who each other are, they work together perfectly!
Step 1: Find Your Meter’s Name Tag
Every Hexing water meter has its own unique meter number. Think of it as its name.
You’ll find it printed on the meter itself or on the meter card that came with your installation. This number is the secret handshake that allows the hand unit to recognize its partner.
Step 2: Make the Introduction
Using the keypad on the hand unit (also called the CIU), carefully enter the meter number.
Double-check the digits—just like dialing the right phone number, one wrong digit means you’ll be trying to call someone else!
Step 3: Seal the Friendship
Press the Enter button.
Within moments, the hand unit and the meter introduce themselves, exchange a virtual handshake, and become a connected team.
Congratulations—they’re officially best friends!
Step 4: Start the Conversation
Now the fun begins!
Once connected, your hand unit becomes your utility dashboard. You can:
- 💧 Load prepaid water tokens.
- 💧 Check your remaining water balance.
- 💧 View total water consumption.
- 💧 Display your meter number.
- 💧 Check alarm and valve status.
- 💧 Access useful meter information using Hexing short codes.
It’s like carrying a remote control for your water supply.
Why Pairing Matters
Without pairing, your hand unit is like a TV remote without batteries—it looks useful but can’t communicate with the device it’s meant to control.
Once paired correctly, every token you purchase reaches the right meter, your information is accurate, and managing your water becomes quick and hassle-free.
A Few Helpful Tips
✔ Always use the correct meter number.
✔ Enter the numbers carefully before pressing Enter.
✔ Keep your hand unit in a safe, dry place.
✔ If the hand unit doesn’t connect after several attempts, don’t panic—it may simply need assistance from your installer or utility provider.
Eliades Group Makes Utility Management Easy
At Eliades Group, we believe smart utility management shouldn’t be complicated. Whether you’re installing a new prepaid water meter, upgrading an existing system, or simply need expert advice, we’re here to help every step of the way.
After all, connecting your Hexing water meter and hand unit is just the beginning. The real magic is having complete control over your water usage—right at your fingertips.
Eliades Group – Smart Metering Made Simple.